Support
Frequently Asked Questions
How is my color season determined?
Narcisse analyzes your hair color, skin tone, and eye color to identify your season: Spring, Summer, Autumn, or Winter. With Narcisse Pro you can fine-tune to one of 12 sub-seasons for even more precise recommendations.
Can I change my color profile?
Yes. You can update your profile at any time from the settings screen. New looks will be generated based on the updated profile.
What does Narcisse Pro include?
Pro unlocks: eyeshadow and jewelry recommendations, 12 sub-seasons, unlimited look history, outfit color scanner using the camera, product wishlist, and a home screen widget. It’s a one-time payment of $1.99 — no subscription.
Does the app work offline?
Yes. Narcisse works 100% offline. It requires no account and sends no data to any server.
Does the app learn my preferences?
Yes. When you rate a look, Narcisse learns your taste and applies it to future recommendations.
Is my data safe?
All your data — profile, look history, wishlist — is stored exclusively on your device. No accounts, no external servers, no data collection of any kind.
Compatibility
- Devices: iPhone
- Operating system: iOS 26 or later
- Languages: Spanish, English
Contact
Have a problem not covered here? Write to us and we’ll get back to you shortly.